Quite possibly the most important part of setting up a travel site for people with disabilities is providing the correct information regarding accommodation facilities and displaying it in a clear manor. On my blog Accessible Everything I have been playing with ideas of how to show hotel information and have also looked at various other web pages that give information in different ways and different levels of detail.
One of the conclusions that I have drawn is that either not enough information is supplied or there is far too much information which could potentially mislead or confuse a potential customer. Another problem that I have noted is that some sites provide so many symbols and icons that it’s hard to remember exactly what they mean.
Below is an example of what an accessible.travel hotel description may look like:

Red Roof Inn Miami Airport,
3401 NW LeJeune Road,
Miami, FL.
Main Entrance:
Ramped or level access to main entrance: Yes
Door Width: 84cm (Double doors = 168cm total door width)
Type of door: Manual pull doors.

Access to public areas:
There is level or ramped access to all public areas of the hotel including the swimming pool, parking and dining areas.
Lift:
There are a total of 3 lifts at the hotel.
Lift door width: 100cm
Lift depth: 141cm
Lift width: 203cm
Are there raised numbers or letters on the lift buttons: Yes (braille)
Is there a verbal announcement at each floor: No
Is there a display indicating which floor the lift is at: Yes
Guest Rooms with Facilities for People with Disabilities:
How many rooms are available for guests that use a wheelchair: 8 in total, 4 with roll in showers, 4 with baths (only 1 room with a roll in shower was assessed for the purpose of this assessment, room 246)
Door width: 84cm
Type of beds available: Double King Size.
Height of bed: 58cm
Clear space under bed: 18cm
Light switch next to bed: Yes
Height of desk: 77cm
Clear space under desk: 75cm
This room also has an inter-connecting door to the next room.
En-suite Bathroom:
Door type: Door opens outwards
Door width: 89cm

Bathing Facilities:
Roll in shower: Yes (wet floor throughout)
Dimensions of shower: 97cm x 150cm (see floor plan)
Wall mounted shower seat provided: No (a free standing seat is available from reception upon request)
Shower handrails: Yes, mounted at a height of 80cm and 84cm

WC:
WC height: 46cm
Clear space beside WC: +100cm
Clear space in front of WC: +100cm
WC handrails: Yes, mounted at a height of 90cm

Sink:
Sink height: 83cm
Clear space under sink: 75cm
Sink length: 50cm
Sink depth: 46cm

Other Bathroom Details:
Is there an emergency call system: No
The bathroom has a tilted mirror above the sink for the use of wheelchair users. It also has a flashing alarm for people with hearing impairments in the bathroom should the hotel need to be evacuated.
Other Information for Guests with Disabilities:
- Signs throughout the hotel have braille for people with visual impairments.
- Smoking and non-smoking rooms are available.
- The hotel airport shuttle service is not currently suitable for wheelchair users.
You can reserve this hotel with accessible.travel